Frequently Asked Questions
Below: End Users, Developers
For End Users
Apple computers with built-in iSight cameras perform poorly when used with Windows XP Service Pack 3 running under Boot Camp. Is there a workaround?
This problem occurs only when using the Boot Camp 2.1 drivers. To fix the problem, rollback to the previous iSight driver by doing the following:
- Open the Control Panel.
- Open System.
- If you have no Control Panel icon named System, switch to Classic View using the link in the left pane of the Control Panel window.
- Select the Hardware tab.
- Click the Device Manager button.
- Expand the Imaging Devices category.
- Double-click iSight Camera.
- Select the Driver tab.
- Click the Roll Back Driver button.
- When prompted to roll back the driver, select Yes.
- Restart your computer.
What codec pack does On2 recommend?
Flix Publisher relies on DirectShow and QuickTime to import and decode media files to raw video and audio so they can then be encoded in Flash. For DirectShow to decode a given file, the necessary decoder for the file format must be present on the system.
To this end, we have found in testing that these sources support the widest range of input files.
- Combined Community Codec Pack (http://cccp-project.net) provides an updated ffdshow along with many additional media filters. If you decide to use this codec pack, please follow the instructions to use our batch installer/configuartion script found in this zip file, instead of directly runnning the CCCP installer. This will install the codec pack with a good starting configuration for Flix Publisher. [Updated 2008-03-20]
- Real Alternative (http://www.free-codecs.com/download/Real_Alternative_Lite.htm), a RealMedia DirectShow filter.
- QuickTime (http://www.apple.com/quicktime), filters for QuickTime MPEG-4 and H.264.
Please note that On2 is not affiliated in any way with these projects or products, and does not provide support for using them. Other codecs may work, but these three are the only ones that On2 has tested. By listing these codecs, On2 is not granting a license for their use. It is the user's responsibility to ensure that codecs are used in compliance with their respective licenses.
I'm using Windows Vista and some files play upside down or at the wrong size, why?
Also: On Windows Vista the preview from my webcam is upside down, why?
Your graphics hardware is not fully compatible with the Microsoft Windows Aero user interface. To disable Aero, follow these steps:
- Right-click the desktop and select Personalize
- Click the Window Color and Appearance link
- Click the Open classic appearances properties link for more color options
- In the color scheme box, select the Windows Vista Basic scheme
- Click OK
For Developers
Events fire in Firefox, but not in Internet Explorer. What's wrong?
This situation typically occurs when developers move from the sample code to their own custom-built solution. The underlying cause of the problem is a special requirement for receiving events in IE. Specifically, script tags like the following example are required for Javascript running within IE to receive events fired by the plugIn:
<script type="text/javascript" for="flixe" event="clicked">if(isWin && isIE) clicked();</script>
Notes on the above:
- The
forparameter must be set to the DOM id of the plugIn. - The
eventparameter must be a case-sensitive match for the plugIn event.
A complete list of events fired by the plugIn is available at the following link: http://publisher.on2.com/fp_doc/3-1-5-2/group__publisher__events.html
PlugIn installation fails in Firefox, but works in IE, why?
(Also Why does my XPI file show up as unsigned? and Why does XPI download fail with a -228 error?)
Two conditions account for the above class of problems:
-
The URL for your XPI file is incorrect.
-
You are using Microsoft IIS as your webserver, but the MIME type (also called "Content-type", or "Internet Media type") for XPI files has not been added to your IIS configuration.
In the second case, IIS returns a 404 response to web browsers that request the XPI file. IIS will not serve filetypes it hasn't been configured to handle, so responds with "not found". See Microsoft Knowledge Base Article #326965.
To fix this problem, add the following to your IIS MIME types configuration:
Extension: .xpi
Mime Type: application/x-xpinstall
Note that some users have reported success in using application/octet-stream as the MIME type for the .xpi extension. Use the MIME type that works with your IIS installation.
Why does my broadcast stop after 5 minutes?
The default value for maximum encoding duration is 300000 milliseconds, which equates to 5 minutes. To change this, locate the variable flixpub_flv_max_duration in the file flixpub_conf.js. Change the value to the desired maximum encode duration you wish to allow. Use 0 for unlimited duration.